How We Work

AWCA (Q) Code of Ethics:
All windmill contractors who wish to become members of the Australian Windmill Contractors Association (Qld) agree to operate in accord with the Association’s Code of Ethics, which lists the following principles:

  • To apply fair treatment, courtesy, reasonable and honest conduct in all dealings with customers;
  • At all times, to conduct business in free competition with his/her fellows, and in such dealings, refrain from criticism of the actions, or damaging the reputation of, his/her competition;
  • To endeavour to protect the public and the trade against unskilled persons;
  • To support training initiatives aimed at maintaining the highest standard of workmanship;
  • To encourage the friendly exchange of knowledge in practical, technical and ethical matters between members.

Code Of Practice:
What is a Code of Practice?

There are two types of Codes of Practice. Some are supported by legislation of a State Parliament, and these have the force of law behind them. Others are Codes written by an industry which define the critical features relevant to that industry, approved by State authorities, but which can be over-ridden by State law. Both forms of Code are valid.

Windmill contractors in Queensland decided that, given OHS concerns, they needed a Code of Practice for the industry. Given the small number of contractors, the cost of a Code backed by legislation would have been prohibitive. Therefore, Queensland contractors developed a Code of Practice to cover their work. This Code was approved by the State authorities, and has subsequently been accepted throughout the Commonwealth.

The Code describes the obligations of all persons and companies involved in the design, manufacture, installation and repair of windmills, as well as property owners, with a particular emphasis on safe working procedures. All AWCA(Q) members accept this Code, and agree, as a condition of membership, to work in accordance with that Code of Practice.

Why Use A Contractor?
Why use a contractor to install, repair or service your windmill? Well, there are a number uf reasons.

The most obvious is that your contractor knows his job. Installing a windmill is not merely a matter of a large “Meccano” set. There is a right way and a lot of wrong ways to do the job. There is a safe way and a lot of dangerous ways to do it. Chances are, an amateur will find the wrong ways. Problem is, it will only be after the windmill doesn’t work properly, or falls over, that he’ll discover that he has used the wrong way. As always, it becomes an expensive proposition to rectify the errors that could have been avoided.

Similarly, your AWCA Q contractor has “Working at Heights” certification. While that may not in itself guarantee there won’t be an accident, it certainly reduces the risk. And remember that the risk is not only to the contractor. As a property owner, YOU also have a legal responsibility if there is an accident. If you employ an amateur, and there is a serious accident, you may well be held responsible, even if you weren’t at the site.

The AWCA Q has developed a Code of Safe Working Practices, and all members agree to work according to that Code.

All AWCA Q members also agree to carry sufficient Public Liability Insurance to cover the costs that would ensue from any injury to persons or property that may result from any work they undertake.

Once your windmill is installed, your contractor will be able to readily discover the nature of any problems, and undertake repairs, whether to the windmill or to the pumping equipment. A person who knows his job will be able to get the repairs done more quickly, more permanently, more safely than any amateur. And in the long run, that probably means more cheaply. Amateur repairs usually “keep coming back”. AWCA contractors usually have a considerable range of spare parts for common types and sizes of mills in their area, so they often won’t need to wait for spare parts to arrive from a distant source. So they can usually get repairs done more quickly. Of course, when you have problem with your windmill, it helps if you can tell your contractor what make and size of windmill you have, and can give a good description of the problem. It’s not terribly helpful to your contractor when the ONLY information you can give him is that “the windmill isn’t working” because there’s no water in the tank.

And, to make those repairs less likely and further into the future, your AWCA Q contractor will also be able to service your windmill. He’ll even know the correct type and grade of oil to use on your windmill, and he’ll usually carry a range of basic spare parts with him when doing his service run.